User Privacy Choices
Last updated: 2026-09-20
SeeSi provides in-app controls that let you manage your data, what is shared, and who can open the app.
In-app privacy controls
Open Settings in the app to find these options.
Share anonymous statistics
Menu path: Settings → Privacy → Share anonymous statistics
What this does
- Turns app analytics on or off.
- Analytics is off until you turn it on. You are asked once when you first open the app, and you can change your answer here at any time.
What is sent when it is on
- Which screens are opened and which features are used — for example, that a questionnaire was completed.
- From Help Now: which kind of help you looked at (for example, help for a child), whether a service was an emergency number, a national helpline or another organisation, whether you used your location or chose a country, and the country being shown.
What is never sent
- Names, photos, or anything else you typed.
- Your questionnaire answers or the results calculated from them.
- Any information about the people you added.
- Which particular service or number you contacted from Help Now, or which city you are in.
Please note
- Crash diagnostics work separately from this switch and stay active. A crash report describes the failure, the device model, and the operating system version. It contains none of your content.
Location
Menu path: Settings → Privacy → Location
What this does
- Shows whether Help Now may use your approximate location. Before you answer for the first time, this asks you. Afterwards it opens iOS Settings, because that is where the answer lives.
- With location on, Help Now works out which country you are in — and, for the few cities that have local services, which city. This happens on your device, using maps that are part of the app.
- With location off, Help Now uses your device’s region, or a country you choose yourself.
What is sent
- Nothing. Your coordinates never leave the phone, and they are not stored anywhere.
What is saved on this device
- The country and city that were worked out, and a country you choose yourself, so that the right numbers appear the next time.
- When location is not allowed, the country and city that came from it are deleted. Deleting your account deletes them as well.
Whose embassy
Menu path: Help Now → Your citizenship
What this does
- Help Now can show the embassy of a country you name, and you can name more than one. Only those embassies are then shown.
- “All countries” at the top of the list clears the choice in one tap.
What is sent
- Nothing. The choice stays on this device.
Please note
- SeeSi does not ask for your citizenship and does not store it. This is a setting for one screen, and it works without an account.
App Lock
Menu path: Settings → Security → App Lock
What this does
- Protects access to the app with a PIN code, so the content stays private if someone else picks up your device.
- Change PIN replaces the current code.
- Turning App Lock off removes the PIN from this device. You will need to set a new one if you turn it back on.
Reset local data
Menu path: Settings → Data → Reset local data
What this does
- Removes locally stored app data on this device: your profile, the people you added, their photos, your answers, and calculated results.
What this does not do
- It does not delete your account.
- It does not clear what Help Now saved, or your answer about analytics.
Delete account
Menu path: Settings → Account → Delete account
What this does
- Permanently deletes your SeeSi account and account access data stored on our servers.
- Removes locally stored app data on this device: your profile, the people you added, their photos, your answers, and calculated results.
- Removes what Help Now had saved on this device: the country, the city, and the countries whose embassies you chose to see.
- Removes the App Lock PIN from this device.
- Signs you out.
Please note
- If you last signed in a while ago, you will be asked to sign in once more before the account can be deleted. This confirms it is really you.
- If deletion does not go through, nothing is removed — your account and your data stay as they were.
- This action cannot be undone.
Log out
Menu path: Settings → Account → Log out
Logging out signs you out of SeeSi on this device. It does not delete your account or your data.
If you need help with privacy or account deletion, contact us:
Email: support@seesi.app